ITIL
40 Hours
Our ITIL 4 Foundation training equips you with the essential knowledge to align IT with business objectives. Learn how to create, deliver, and improve technology-enabled products and services using the ITIL framework.
The ITIL 4 Foundation Training is designed to help you understand modern IT organizations, including their structure and operations.
Learn about their structure and operations
Discover how value streams can increase speed and quality
Learn about the importance of collaboration and continuous improvement
Understand key terms and concepts used in the industry
ITIL 4 Foundation Training introduces an end-to-end operating model for the creation, delivery, and continual improvement of technology-enabled products and services. It is designed for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture.
Key Benefits:
Introduction to ITIL v4
Service Management Concepts
The Four Dimensions of Service Management
The ITIL Service Value System (SVS)
Service Value Chain Activities
ITIL Practices
Service management practices
Technical management practices
Continual Improvement
ITIL v4 and Other Practices, Frameworks, and Standards
Key Concepts for Examination Preparation
– Interactive lectures
– Practical exercises case studies& discussions.
– Applying to real-world scenarios.
– Fostering a deeper understanding of IT service management.
– Video captions
– Training materials
– Expert instruction
UAE – United Arab Emirates
Date | Days | Location |
22 July to 29 | 5 | UAE + live virtual online |
5 August to 10 | 5 | UAE + live virtual online |
12 August to 17 | 5 | UAE + live virtual online |
19 August to 24 | 5 | UAE + live virtual online |
KSA , EGYPT , Kuwait
Date | Days | Location |
21 July to 28 | 5 | KSA , EGYPT , Kuwait + live virtual online |
4 August to 9 | 5 | KSA , EGYPT , Kuwait + live virtual online |
18 August to 23 | 5 | KSA , EGYPT , Kuwait + live virtual online |
The ITIL 4 Foundation Training certification requirements are:
Take Training: Enroll in a ITIL 4 Foundation from Meta Techs.
Pass the Exam: Take the 1-hour, 40-question multiple-choice exam and score at least 65% to become certified
Yes, it’s the starting point for the ITIL 4 certification journey and a prerequisite for further ITIL 4 courses.
The one-hour exam has 40 multiple-choice questions, with a passing score of 65% (26 out of 40).
ITIL 4 is a significant update, focusing more on service value and continual improvement.
Yes, Meta Techs offers ITIL 4 foundation online training or offline training.
IT professionals seeking a better understanding of IT service management, this includes anyone involved in the delivery, design, or support of IT services, such as IT support staff, system administrators, and network technicians.
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